What time is check-in and check-out?

Hi valued guest, Our standard check-in time is 2:00pm and check-out time is at 12:00nn. Early check–in / Late checkout will be charged accor...

Is it possible to check-in early?

Good day! We allow early check-in. However, please be advised that we cannot fully guarantee this request since it will depend on the availa...

Can I cancel my booking?

We regret to inform you that we have a no cancellation/ no refund policy as stated and agreed upon when you booked your reservation. Pl...

Can I request late checkout?

 Hi Valued Guest, Kindly take note that our late check-out is subject to room availability and fees which we may confirm on the date of...

What is the number/email of your reservations department?

You may call our reservations team directly at +63 2 8-519-0888 local 100 or email them at philippines@redplanethotels.com. Their opera...

Can I leave my luggage?

Please be informed that you may leave your luggage with us as long as you have a confirmed reservation on the day you will pick-up your lugg...

Can you hold my room after check-in time?

Please be advised that Pay-at-Hotel booking only has a holding period of until 4:00pm of your check-in date (Manila Time). Should you be arr...

Can I ask someone to buy groceries or can I order food for delivery?

Hello Valued Guest.  You may order from Food Panda or Grab or any other errand services, and you may pick up your order at the fro...

What time is check-in and check-out?

Hi Valued Guest,Thank you for your inquiry at Red Planet Hotel Makati Amorsolo.Standard Check-In Time: 2:00 PM and Standard Check Out Time: ...